How to get great results
AI Chat works best when your questions are clear, focused, and grounded in the context of your study. The more detail you include, the better AI Chat can target exactly what you’re after and the more useful the output will be.
Recommendations:
- Ask specific questions about a feature, process, or steps, e.g. “checkout,” “onboarding,” “pricing”
- Try adding context e.g. “from mobile users,” “during setup”
- Request quotes or examples. Try prompts like “Show me quotes…” to get quotes or examples.
- Focus on one topic per thread to keep responses precise and easy to build on.
Avoid:
- Vague or broad questions e.g. "Tell me about UX." or "Did users like it?”
- General summaries e.g. "Summarize the feedback"
- Follow-ups unrelated to the original topic or previous messages.
Open a new chat as a separate thread for exploring new topics.
Example Question Prompts
Here are a few examples to use as inspiration when forming your own questions.
Pain Points
- What specific frustrations did users mention about checkout?
- Show me examples where users hit blockers during sign-up.
Quotes & Language
- Show me memorable quotes about pricing.
- What language did participants use when describing trust?
Feature Feedback
- What reactions did users have to the dashboard?