Find out what works and what gets in the way
Test mobile experiences, find the friction points, and turn user behaviour into clear direction for your team.
Mobile Testing
Get clear insights into your mobile experience
Validate mobile websites, prototypes, apps, and designs with real users to uncover friction and make better product decisions.
Trusted by global leaders in product and design
It’s intuitive, both to set up studies and for participants to complete them.
Verified G2 user
I have access to multiple user research tools, but I find that Optimal has the best participant experience.
Ines A
UX Researcher
I like that it is pretty straightforward to use as a tester. I can focus on the task and giving feedback instead of figuring out how the platform works.
Verified participant
A seamless participant experience
Make it easy for participants to complete your mobile tests.
No account or sign-up required
Automatic device detection (mobile, tablet, and desktop)
Automatic direction to the Optimal Participate app
Built-in privacy and security with all data encrypted
Frequently Asked Questions
Frequently Asked Questions
What is mobile testing?
Mobile testing helps you understand how people experience your mobile app, website or prototype. By observing real users as they complete realistic tasks, you can uncover usability issues, validate mobile designs and identify opportunities to improve the user experience.
Can I test both iOS and Android apps?
Yes. Test native iOS and Android apps with users to understand how people navigate, interact with and complete tasks in your mobile experience across supported devices.
Can native mobile testing be part of a usability testing study?
Yes. Bring native mobile testing together with other research methods in a mixed-method Usability Testing study. Combine native mobile experiences with prototype testing, live site testing, surveys and other methods to build a more complete picture of the user experience.
Can I record users during mobile testing?
Yes. On supported mobile devices, you can capture screen, audio and video recordings as participants complete tasks. See how they interact with your mobile experience, identify moments of friction and hear what they think as they test.
How does Optimal protect participant privacy during mobile testing?
The Optimal Participate app only collects information needed for the study. Research data is encrypted and securely handled to help protect participant privacy throughout the mobile testing experience.