Emma Highley shares how deep, consistent user research transformed her UX approach—leading to smarter tools, greater empathy, and faster iteration.

Learn how this testing method can be useful to building IA for your content.

Attendees will leave with tools and strategies to elevate their moderating skills and create meaningful, respectful research experiences that yield high impact insights.

Explore how Generative AI can improve designers' ability to think through user experiences.

Learn how to build accessibility into your content design from the start and the importance of training to support long-term digital solutions.

In this talk, we will explore how to transform your research habits, reducing time costs while enhancing research quality and impact.

We will explore how to master creativity under pressure, embrace constraints as opportunities, foster effective collaboration in high-stakes environments, and balance bold ideas with practical execution.

Adam will share some easy tips and tricks, along with best practices to better understand data and convey it to any audience.

Ready to take your organization's UX research practice to the next level? Join us for an in-depth exploration of UX research maturity, featuring insights from industry leaders at Google, Xsolla, Yes Yes Know, and Optimal Workshop.

Ryan and Johan from Journey Digital will reveal the limitations of a one-size-fits-all design approach by diving into two real world case studies.

Delve into Optimal Workshop's new whitepaper, with a focus on how to effectively demonstrate UX impact in your organization.

Sarah Barrett (Director of Information Architecture at Microsoft) shares tools you can combine in different ways to improve Enterprise IA problems.

Join Product Lead Ella Fielding and Head of Product Marketing Sarah Flutey as they introduce you to the latest addition to the Optimal platform, Prototype testing.

Learn from Jennifer Long about validating qualitative researchers and their skill sets as business assets

Susanna Carman presents a case study on critical feedback, and then opens up the space for collective inquiry into best practice in our own professional contexts.

Caitlin Pilcher and Ben McCarthy explore what happens when the things we take for granted as digital designers go out the window

Jamal Abdulrahim shares his personal story of being a blind person who uses technology for education, work, and entertainment.

Eniila Abioye (UX Researcher at Meta) hosts a hybrid masterclass to help you up-level your UX career.

Susanna Carman (Strategic Designer) shares restorative practices that deepen understanding and enhance capacity for self-care in our professional roles.

Ally Tutkaluk covers tools and tips for how you can ensure vulnerable users needs’ are considered at every stage of the digital design process.

Elle Geraghty (Consultant Content Strategist) teaches us how testing your IA is essential to creating a functioning user experience.

Jodine Stodart (Service Design Director at BNZ) teaches us about regenerative design theory and how that applies to Conscious Design Leadership.

Sarah Pulis (Co-founder / Director at Intopia) talks about why accessibility annotations are useful in the world of design.

Cole Armstrong (Managing Director at NeuroSpot) introduces the world of behavioural science and how it can be applied to support design initiatives.

Anh Duong (UX consultant at Catalyst IT) explores how UX practitioners and advocates can consider non-native English speakers in UX.

Clara Kliman Silver (Senior UX Researcher at Google) unpacks some of the barriers to effective designer-developer collaboration.