Welcome to Optimal

You Found Us.

If you want to move fast and back decisions with real user insight, you've come to the right place. Let's talk UX research.

New tool release

One study, multiple methods, better insights

Usability Testing is here – and it's built for the way modern product teams actually work. Combine qualitative and quantitative insights in a single study; no separate tools, no stitching.

Test multiple prototypes and live sites at once. Benchmark against competitor experiences, compare staging against production, and get a clear picture of what's working and what needs fixing.

AI that amplifies your judgement. Not AI that replaces it.

Every AI feature in Optimal is designed with one core principle: the researcher stays in control.

Our Optimal Intelligence identifies themes, surfaces quotes, generates summaries and lets you chat with your data, with evidence backed by time-stamped citations and highlight reels.

Automatically record interviews, redact PII, refine question wording, and ask survey questions. Ask us how our AI toolkit can help reduce manual work and automate your workflows, without replacing your expertise.

650,000 researchers can't be wrong. You're in good company.

"The platform has continued to evolve with innovative updates. Optimal has become more than a tool for us. It's a trusted partnership with the company that continues to grow."

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HSBC Netflix Visa Nike Amazon Toyota Bloomberg Apple Tesla Lego Google Workday

Don't take our word for it. Watch it work.

Your users are out there right now, confused.

They're clicking the wrong thing, abandoning the wrong page, giving up on the wrong step. You already know research fixes this. Optimal is how you do the research, share the findings, and get the team on board, without the chaos.

Start a free 7-day trial, or book 15 minutes with someone who can show you exactly what this looks like for your team.

Seeing is believing

Research-led teams build better products. It's not a philosophy. It's just what the data says.