September 8, 2022

CRUX #6: Information architecture in unexpected places

Header graphic for the article 'CRUX #6: Information architecture in unexpected places'

According to Abby Covert, author, teacher and community leader in the field of information architecture (IA) : ‘IA is the way we arrange pieces of content to make sense when experienced as a whole. By this definition: there is information architecture in everything. Mindblown?’

😮 (That’s a resounding yes from an IA rookie like me.)

In this issue of CRUX we go in search of information architecture and have some surprising encounters in the worlds of emoji, elevators, walking tracks, games and more. We meet UX designers, developers, researchers and even a Senior Park Ranger. It seems you can have your ‘IA hat’ on without even realising it. That’s the power of information architecture.

Some highlights from this issue:

  • UX research and strategy specialist, Q Walker explores the world of emoji from an information architecture perspective and sparks curiosity along the way. Have you ever wondered why clock emojis are organized under travel and places? 🤔
  • We talk to Senior Park Ranger David Rogers about the thinking behind creating and building New Zealand’s national walking track network and reveal how information architecture can also live ‘in the wild’.
  • UX developer Ben Chapman delves into the classification systems of libraries over time and ponders the pros and cons for users of moving information online.
  • We talk to Sam Cope, Lead UX Designer at Wētā Workshop’s Interactive division about what it takes to drive design decisions with the end user in mind - something crucial for any video game’s success, whether it’s a blockbuster or something more niche.
  • And much more about information architecture in unexpected places….

The stories and people in this issue of CRUX certainly captured our imagination and attention - we hope they inspire and even surprise you too.

Get comfortable and settle in for a great read. Welcome to CRUX #6.

A plug for the next issue

Do you have a burning idea to share or a conversation you’re dying to kickstart that’s of interest to the world of UX?  Now’s your chance.  We’re already on the lookout for contributors for our next edition of CRUX for 2022.  To find out more please drop us a line.

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Why information architecture is important for designers

Sitting inside any beautifully crafted and designed digital product, there must be a fully functional and considered information architecture.

As much as information architecture shouldn’t be developed in a vacuum. Neither should the design and look of digital products. In fact, a large proportion of the function of digital designers is devoted to supporting users locating content they need and driving them towards content that the product owners want them to find.

Incorporating visual markers to make sure that certain content is distinct from the rest or creating layers that demonstrate the diverse content on a product.

If you do not have quality content, it is impossible to design a quality digital product. It all comes back to creating a user experience that makes sense and is designed to make task completion simple. And this relates back to designing the product with the content planned for it in mind.

8 Principles of information architecture, according to Dan Brown 🏗️

As a designer, the more you know about information architecture, the better the products you design will meet your user requirements and deliver what they need. If you work with an information architect, even better. If you’re still learning about information architecture the 8 Principles according to Dan Brown is a great place to begin.

If you haven’t come across Dan Brown yet, you have more than likely come across his 8 principles. Dan Brown is one of the UX world's most prolific experts with a career that spans most areas of UX designs. He’s written 3 books on the subject and experience across a multitude of high profile projects. Aiding large organizations to make the most of their user experience.

  1. The principle of objects: Content should be treated as a living, breathing thing. It has lifecycles, behaviors, and attributes.
  2. The principle of choices: Less is more. Keep the number of choices to a minimum.
  3. The principle of disclosure: Show a preview of information that will help users understand what kind of information is hidden if they dig deeper.
  4. The principle of examples: Show examples of content when describing the content of the categories.
  5. The principle of front doors: Assume that at least 50% of users will use a different entry point than the home page.
  6. The principle of multiple classifications: Offer users several different classification schemes to browse the site’s content.
  7. The principle of focused navigation: Keep navigation simple and never mix different things.
  8. The principle of growth: Assume that the content on the website will grow. Make sure the website is scalable.

It’s highly likely that you’ve already used some, or all, of these IA principles in your designs. Don’t be shy about mastering them, or at the very least be familiar. They can only help you become a better user experience designer.

Wrap up 🌯

Mastering the 8 principles, according to IA expert Dan Brown will see you mastering the complex tasks of information architecture. Understanding IA is key to creating digital designs with a content structure that is functional, logical and just what your users need to navigate your product. Design without good IA doesn’t work as well, just as a content structure without a well designed interface will not engage users.

Header graphic for the article 'CRUX #5: Information architecture in action'
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1 min read

CRUX #5: Information architecture in action

In the crowded and complex world we live in, great user experiences can make all the difference to the way we navigate day-to-day life.

CRUX#5 reveals the many faces of information architecture at work and its positive impact in the fields of business, entertainment, education, and more. Our enthusiastic and knowledgeable contributors generously paint a picture of the challenges, opportunities and benefits of harnessing the power of IA in their world.

In this issue

  • Author/teacher and games user research expert Steve Bromley reveals some fascinating, even surprising insights from the niche world of UX for video games.
  • Product Designer Katie Del Angel from Shopify shares some of her favorite ways to adopt an IA mindset when designing digital products.
  • Digital interactive designer Kate Berry talks information architecture according to the world of visitor experience
  • Chantal Schweizer from Earley Information Science dives into the all important area of taxonomies and the merits of following best practice to help drive success in the world of eCommerce
  • And UX Researcher Rebecca Klee shares five approaches to increase the alignment and impact of your IA research.

As always we're grateful to all our contributors for helping shine a light on the fascinating, even addictive world of UX.  They certainly captured our imagination and attention - we hope they inspire and even surprise you too. 

Welcome to CRUX#5

P.S.  We’re already on the lookout for contributors for our next edition of CRUX for 2022.  To find out more please drop us a line.

Header graphic for the article 'CRUX #6: Information architecture in unexpected places'
Learn more
1 min read

CRUX #6: Information architecture in unexpected places

According to Abby Covert, author, teacher and community leader in the field of information architecture (IA) : ‘IA is the way we arrange pieces of content to make sense when experienced as a whole. By this definition: there is information architecture in everything. Mindblown?’

😮 (That’s a resounding yes from an IA rookie like me.)

In this issue of CRUX we go in search of information architecture and have some surprising encounters in the worlds of emoji, elevators, walking tracks, games and more. We meet UX designers, developers, researchers and even a Senior Park Ranger. It seems you can have your ‘IA hat’ on without even realising it. That’s the power of information architecture.

Some highlights from this issue:

  • UX research and strategy specialist, Q Walker explores the world of emoji from an information architecture perspective and sparks curiosity along the way. Have you ever wondered why clock emojis are organized under travel and places? 🤔
  • We talk to Senior Park Ranger David Rogers about the thinking behind creating and building New Zealand’s national walking track network and reveal how information architecture can also live ‘in the wild’.
  • UX developer Ben Chapman delves into the classification systems of libraries over time and ponders the pros and cons for users of moving information online.
  • We talk to Sam Cope, Lead UX Designer at Wētā Workshop’s Interactive division about what it takes to drive design decisions with the end user in mind - something crucial for any video game’s success, whether it’s a blockbuster or something more niche.
  • And much more about information architecture in unexpected places….

The stories and people in this issue of CRUX certainly captured our imagination and attention - we hope they inspire and even surprise you too.

Get comfortable and settle in for a great read. Welcome to CRUX #6.

A plug for the next issue

Do you have a burning idea to share or a conversation you’re dying to kickstart that’s of interest to the world of UX?  Now’s your chance.  We’re already on the lookout for contributors for our next edition of CRUX for 2022.  To find out more please drop us a line.

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