April 28, 2025
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From Design to Decision: Unlock Deeper Insights with Video Recording for Prototype Testing

We’re excited to launch our video recording functionality for prototype testing, enabling you to dive deeper into the “why” behind user actions and empowering you to make data-informed decisions faster and with greater confidence.

See User Actions Come to Life


Capture the nuance of user interactions with screen, audio, and/or video recording. With Optimal’s video recording feature, you can:

  • Understand Intent: Watch users in action to reveal their decision-making process.
  • Spot Friction Points: Identify moments of hesitation, confusion, or frustration.
  • Test Your Ideas: Leverage user insights to make informed decisions before moving forward.
  • Track Task Success: Combine video insights with quantitative data to understand what works and what needs refinement.
  • Share Compelling Insights: Use recordings to drive alignment across your team and key stakeholders.

Drive Value with Video Recordings and Prototype Testing


By combining video recordings with prototype testing, you can unlock actionable insights that make a real impact. 

Here’s how they drive value for your initiatives:

  • Higher Conversion Rates: Optimized designs based on real user feedback lead to increased engagement.
  • Greater User Satisfaction: Tested prototypes help to better align your experiences with user needs and expectations.
  • Reduced Development Costs: Catch issues early to avoid costly fixes later in the development process.
  • Faster Time-to-Market: Resolve design flaws early to accelerate project timelines.

Recruit the Right Participants for Richer Results


Optimal combines the power of video recording, participant recruitment, and a comprehensive UX insights and research platform to elevate your product and research process.

Use Optimal’s recruitment service to quickly connect you with millions of people in 150+ countries ready to take part in your study. Our in-house team handles feasibility assessments, sends reminders and confirmations, reviews personalized study setups, and conducts human checks to ensure high quality participants to maximize the value of your video recordings.

Thank you, Beta Testers


We’re grateful to our early adopters and beta testers for shaping the future of video recording and prototype testing. Based on your valuable feedback, we’ve made the following updates:

Video recording updates

  • Additional recording controls: You can now control whether to reject participants or forward a participant to a non-recording study link if they do not meet your recording criteria. 
  • Translations: Set your study language and translate the recording instructions into 180+ languages.
  • No video expirations: We’ve removed video expirations, ensuring your recordings remain accessible as long as you have an active Optimal subscription.
  • Improved participant experience: We’ve improved the technology to reduce technical errors, creating a more reliable and user-friendly experience.

Prototype testing updates

  • Collapse/expand and move tasks: Increase prototype visibility by hiding or moving tasks, making it easier for participants to view and interact with more of your design, especially for mobile prototypes.
  • Option to end tasks automatically: When enabled, tasks will automatically end 0.5 seconds after a participant reaches a correct destination, removing the need for participants to confirm that they've completed the task. This can improve the overall participant experience, removing steps and making tests faster to complete.
  • Increased Figma frame limit:  We’ve increased the Figma frame limit from 30 to 100 frames to support larger, more complex prototypes.
  • Expanded task results: Task path results now indicated completed and skipped tasks for better analysis.
  • Time-saving improvements: Auto-select the starting screen after importing a Figma prototype, and enjoy task selection persistence across tabs in the analysis view.
  • Enhanced security: We’ve updated Figma authorization for expanded security for your prototypes.

Ready to unlock the power of video recording?
Get started with a prototype test
in Optimal or visit our help documentation to learn more.

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1 min read

Product Update - March 2025

2025 is already proving to be an exciting year for UX research, and we’re just getting started! With a range of new features and updates that empower teams to move from design to decisions faster, Optimal is bringing the best tools to the table for everyone and making research accessible across all teams. Let’s dive into what’s already here and what's coming next!


Video Recording for Prototype Testing

We’re excited to announce that the closed beta for video recording for prototype testing has launched. By capturing screen, audio, and/or video, this feature takes research beyond metrics to give you a deeper understanding of user intent and pain points. Our Optimal Recruitment service also ensures you connect with the right participants for video recording, driving meaningful insights from the start.

New Study Flow for Faster Study Creation

Say hello to the new Study Flow, an intuitive tab that helps to accelerate study creation, combining the Messages & instructions and Questionnaire tabs into one. Visualize every step of the participant’s journey, from the welcome screen to the final thank-you message with the Study Flow panel. Save time by quickly duplicating questions across Surveys and other study types. Navigate through studies with ease by collapsing and expanding sections as needed.

What We’re Working On Next


Here’s a sneak peek at some exciting features in the works:

AI-Powered Survey Question Simplification
We’re unleashing an AI-powered feature to help users simplify complex question wording and improve clarity. Users can quickly accept, reject, or regenerate more suggestions with a click. By improving clarity and simplifying your questions, you’ll gather more accurate, higher-quality insights that drive better results.

This AI feature is available for surveys questions as well as screening, pre and post study questions for surveys, prototype tests, card sorts, tree tests and first-click tests. This is just the beginning of even more AI-driven improvements to come, all aimed at helping to accelerate your time to insights.

Advanced Logic Capabilities
We’re working on bringing more advanced logic capabilities to Optimal - one of the most highly requested features for surveys. With display logic, the study changes dynamically - showing or hiding answer options or subsequence questions based on a participant’s previous responses. Apply display logic to Surveys, screening questions, and pre- and post-study questions. This is just the beginning. We’ll be exploring additional advanced logic capabilities in 2025. 


Join Us on the Journey
Stay tuned for regular updates, and let us know how we can make your research experience even better. Have feedback or feature requests? We’d love to hear from you so we can continue to shape the future of Optimal.

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1 min read

Accelerate Study Creation with the New Study Flow

Inspired by insights from Optimal users, we’ve reimagined study creation to bring you a beautifully streamlined experience with the new Study Flow tab.


With the new Study Flow, you’ll: 

Enjoy faster study set up: Messages & instructions and Questionnaire tabs are combined in a single tab - called Study Flow - for faster editing and settings customization.

✨ See it all at a glance: Easily visualize and understand the participant experience—from the welcome message to the final thank-you screen—every step of the way. 

🎯 Duplicate questions: Save time and quickly replicate questions for surveys, screening questions, and pre- and post-study questions. 

Experience enhanced UI: Enjoy a modern, clean design with intuitive updates that minimize scrolling and reduce mental load.

🗂️ Collapse and expand sections: Easily navigate studies by collapsing and expanding sections, making it easier to build out specific parts of your study.

This Study Flow tab is available across all Optimal tools, except for Qualitative Insights. 


What’s next?

We’re not stopping there. We have some significant improvements on the horizon designed to give you even greater flexibility and control.

Advanced logic: Enhanced logic capabilities is one of our most highly requested features, and we’re thrilled to introduce new capabilities to help you build your ideal study experience – available for surveys and other tools. We will first introduce “display logic”, allowing for: 

  • If answer is X for Question Y, then hide/show Question Z.
  • If answer is X for Question Y, then hide/show specific answer options.

Customizable sections: Organize your questions into different sections to build a better study experience for your participants. For example, segment your questions into relevant groupings, such as demographics or product usage. With custom sections, you can add new sections, rename, reorder, duplicate, and move questions between different sections.* 

*Note: Questions cannot be moved to/from the screening questions section.

These upcoming features will empower you to create dynamic, tailored study experiences for different audiences with ease for more valuable insights. 

Start exploring the new Study Flow now.

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1 min read

Figma + Optimal: Design, Test, Iterate Faster

Figma has long been the go-to tool for UI/UX designers, known for its intuitive interface and real-time collaboration. In fact, over 95% of Fortune 500 companies rely on Figma, and 13 million monthly active users trust it to design and prototype digital experiences.

If you’re already designing in Figma, integrating with Optimal can help to validate your ideas early, reduce costly mistakes, and deliver experiences users actually want.

The Hidden Cost of Skipping Design Validation

Validating designs before development and catching usability issues early has a measurable impact on both users and the business. Research consistently shows that:

Figma + Optimal: Prototype Testing and Design Validation

Instead of waiting for post-launch analytics or expensive redesigns, you can test your Figma prototypes with real users in hours, not weeks with Optimal. Get quantitative data, watch recordings, analyze heatmaps, and actually see where users struggle, all before a single line of code is written.

Here’s a look into 4 practical ways teams use Figma and Optimal together.

4 Ways to Test Figma Designs with Optimal

1. Preference Testing: Let Users Pick the Winner

Ever had a debate with your team about which design direction to take? Let data decide.

Here's how:

  • Create a Figma frame with two designs side-by-side (think: two homepage variations, competing button styles, different navigation approaches)
  • Copy your Figma link and drop it into an Optimal first-click test
  • Ask participants: "Which design do you prefer?"
  • Watch the results roll in with heatmaps showing exactly where users clicked

2. Concept Testing: Does Your Idea Actually Make Sense?

You've got a bold new concept. It makes perfect sense to you. But will users get it?

The process:

  • Build wireframes or mockups in Figma (they don't need to be pixel-perfect)
  • Import your Figma link into an Optimal first-click or prototype test
  • Create tasks like “Click the option that best matches what you’re trying to do.” or “Click where you would sign up.”
  • Analyze whether users successfully understand and navigate your concept

3. Prototype Testing: Find the Friction Before Development

You've built a clickable prototype with multiple screens and interactions. It looks polished. But does it actually work for users?

Step-by-step:

  • Build a complete interactive prototype in Figma
  • Ensure all frames and flows are complete in Figma before importing into Optimal.
  • Copy your Figma prototype URL (works even with password-protected links)
  • Paste it into an Optimal prototype test
  • Define realistic tasks: "You want to buy running shoes under $100. Complete the purchase."
  • Watch video recordings and analyze usability metrics, clickmaps, misclicks, successes/failures, and heatmaps

What you'll discover might surprise you. Users will:

  • Click on things you never intended to be clickable
  • Miss obvious CTAs you thought were perfectly placed
  • Get lost in navigation that seemed intuitive to your team
  • Abandon tasks at friction points you didn't know existed

4. AI Prototype Testing: Validate AI-Generated Designs

The rise of AI design tools like Figma Make has changed the game. You can now generate a functional prototype from a text prompt in minutes. But just because AI can create it doesn't mean users can use it.

Quick workflow:

  • Generate a prototype using Figma Make
  • Copy the URL and drop it into an Optimal live site test
  • Add your testing tasks
  • Review recordings to spot usability issues

This is perfect for rapid experimentation. 

Getting Started Is Simple

  1. Prep your Figma file - Have a prototype or design ready
  2. Copy the link - Grab your Figma share URL
  3. Create your test - Choose first-click, prototype test, or live site test in Optimal
  4. Paste and configure - Add your Figma URL and write your test tasks
  5. Launch - Use your own participants or tap into Optimal's panel or Managed Recruitment services
  6. Analyze - Review results and iterate

Launch Designs Users Love

Figma gives you the power to design and prototype rapidly, while Optimal gives you the insights to make sure those designs actually work for real users. Together, they create a workflow built on real insights, not guesswork.

By testing early and often, teams can reduce risk, build confidence in their designs, and move into development knowing their work has already been validated by users. Gather insights quickly, collaborate more effectively, and keep projects moving forward with evidence-backed decisions.

Ready to validate your next Figma prototype? Use Optimal as part of your workflow and start testing with real users today.

Seeing is believing

Explore our tools and see how Optimal makes gathering insights simple, powerful, and impactful.