A plan and price to suit you
Get five powerful user research tools all in one place.
Free features:
All Free features plus:
All Pro features plus:
All Team features plus:
How do the different plans compare?
Find out about the different features of each plan to choose the best fit for you.
Β | Free | Pro | Team | Enterprise | |
---|---|---|---|---|---|
Core features | |||||
Licenses | 1 | 1 | 2+ | 10+ | |
Live studies | 1 | Unlimited | Unlimited | Unlimited | |
Participant responses | 10 | Unlimited | Unlimited | Unlimited | |
Participant recruitment credits | $ | $ | 100+ free credits included (Annual plan only) | 300+ free credits included (Annual plan only) | |
Tool features | |||||
Study customization | β | ||||
Screener questions | β | ||||
Post-task questions | β | ||||
Number of cards | 20 | Unlimited | Unlimited | Unlimited | |
Tasks | 2 | Unlimited | Unlimited | Unlimited | |
Number of qualitative sessions | 3 | Unlimited | Unlimited | Unlimited | |
Number of guest notetakers | 30 | 30 | 30 | 30 | |
Saved themes | β | ||||
Support | |||||
Online help center | |||||
Customer support (email/chat) | |||||
Dedicated onboarding | β | β | 5+ (Annual plan only) | ||
Dedicated account manager | β | β | 5+ (Annual plan only) | ||
99.9% uptime SLA | β | β | β | ||
Security & admin | |||||
GDPR compliant | |||||
Password protection | β | ||||
Multiple payment methods | β | ||||
Multiple team accounts | β | β | β | ||
Administrator controls | β | β | β | ||
Single Sign-On (SSO) | β | β | $ | ||
Usage reports | β | β | β |
Trusted globally in over 132 countries





Hear what some of our customers have to say about our tools
“Optimal Workshop is the best tool for web communication projects. There is no UX toolkit like OptimalWorkshop globally. We are completely satisfied and we absolutely recommend its use in web communication projects with a UX perspective.”

“11/10 I always recommend Optimal Workshop. The products are easy to use and effective, and the staff are always helpful and responsive. Top marks from me.”

“Great product, easy to use and launch a study quickly – great analytical tools that you can leverage in so many ways to gain user insight and design direction!”

“I have used Optimal Workshop for IA content categorisation and found the interactive visualizations truly useful in exploring and assessing a variety of solutions.”

“Loved it. Easy and intuitive to use.”

“Great piece of software. Easy to use and the data report visualizations make analysis really simple and intuitive.”

“These products have sped up our work immensely, and allowed us to gather much more data. The tools for assessing the results make it really easy (and the outputs look great on reports!).”

FAQ’s
Check out our help center for more information.
How do I request a quote or invoice?
To get a formal quote or an invoice to purchase contact our support team via the chat bubble in the bottom right corner.
What’s the difference between a free and paid account?
An Optimal Workshop account on the free plan lets you explore all 5 Optimal Workshop tools: Treejack, Chalkmark, Reframer, Questions and OptimalSort. We have designed the free account so that you can evaluate all of the functions of the Optimal Workshop applications. The free account is best-suited to running studies with minimal tasks and a small sample size. You can sign up for a free Optimal Workshop account on our registration page.
We have 2 paid plan options β Pro and Team. These provide a greater range of options in terms of study size, participant numbers and other features. The Pro plan is for individual users while the Team plan gives you the ability to collaborate with your colleagues on studies, in addition to increased security functionality.
Do you have a non-profit profile?
We offer a 50% discount on annual suite subscriptions to non-governmental organizations (NGOs) and education providers (EDUs). If you think you qualify, send an email to support@optimalworkshop.com.
In your email, please tell us the name of your organization, why it meets the criteria for our discount and what you’d like to use the tools for.
If you’d like us to send you a quote, click here to fill out a form.
How do I convince my boss?
We created a powerful free plan for just this reason. You can run small (but big enough to be useful) usability studies and try our world-leading analysis features on real projects. Bring your boss along on this small research study or easily share the results to show ROI.
You can also download a one page PDF summary of our tools and plans here.
Check out our help center for more information.
Can I get more participants for my study and how much does it cost?
We offer a discount rate for extra participant recruitment packages. You can purchase additional participant credits (1 credit equals 1 participant), which allows you to order highly-targeted study participants from over 50 countries across the world.
Start using Optimal Workshop for free today
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