Evaluate clarity of language


Assess the language of your categories and labels throughout the design process – from concept to interface. Useful to instil high confidence in the language of your experience.

Use cases

  • Updating/adding new terminology of your categories

What studies does this template include?

OptimalSort Logo Cards Nested Under Each Other in circle

Step 1
Evaluate whether users understand your labels for grouping information

Create category labels for your information, and have users sort information using these labels. Useful to confirm whether your categorization concepts align with how your users think.

Treejack Icon Tree Being Tested in Circle

Step 2
Assess whether users can navigate using your categories and labels

Have users pinpoint where they expect to find information within your hierarchy of categories and labels. Useful to evaluate usability and findability within an information structure.

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Step 3
Confirm people click where you intend, plus understand what they click

Test important navigation cues within your design by analysing where people are most likely to click first. Useful for quickly assessing the clarity of labels, calls to action and instructions.

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You can customize your studies as needed, but we suggest testing them before sending them out to participants. This way, you can ensure that everything is to your liking before launching.

Check out our 101 guides

Our 101 guides cover methodology best practices and walk you through everything from how to set up your studies to what the analysis means for each of our tools. They are designed to get you on your feet and there to refer back to whenever you need a helping hand.

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Pie tree visualizations helped the team understand the critical bottlenecks with the current version of the website.
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Tackling a unique design project by using virtual reality (VR) in user research.