Evaluate an existing navigation experience
Develop a comprehensive list of tasks with which to test and improve your existing navigation experience. Great to establish problems to solve and frame future design work.
Use cases
- Website performance is poor or in decline
- Test the usability of an application
What studies does this template include?
Step 1
Develop a list of top tasks from your organization’s perspective
Evaluate and theme which tasks your organization believes are the most important within your existing environment. A solid first step to build a list of top tasks for testing your environment.
Step 2
Survey users to confirm their top tasks and identify existing issues
Evaluate what users believe are their top tasks within an existing environment – and whether anything is getting in their way. Helps ensure design work is informed by up-to-date user tasks.
Step 3
Run a baseline test of your current navigation against top tasks
Establish how well the current navigation experience supports the most important tasks. A valuable step to identify information and design problems to solve.
Step 4
Gather insights on a navigation prototpye
Collect, tag and theme observations from users negotiating your current navigation experience. Useful to assess navigation problems to solve and understand user mental models.
