“Life at Optimal Workshop”
Imagine a world where people aren't wasting time getting lost online... Come and help us build tools for experience designers that make a real difference.

Work how you want with lots of great support

At Optimal Workshop, we’re all about creating good experiences for everyone. It’s something we keep at the forefront of everything we do. We’re always keen to hear from like minded people who love a challenge, thrive on working in a fast paced and fun environment, and live for greatness (just like us here at Optimal Workshop HQ!).

We work from a great New York loft style office on Allen Street, Wellington. We live in Slack, Trello and Spotify, and we love our daily Havana coffee. We're a friendly bunch — see our Instagram to learn more about us and our awesome workplace culture. Social events are high on the agenda too!

We use Ruby on Rails and other cool tech such as VR headsets, a pancake making robot, and an office drone. You can also choose everything you need for your workstation.

We love to keep on learning new skills. Peruse the books in our office library, order some new titles to add to the collection, attend a workshop, or do some online learning on us!

We attend, sponsor, host and present at some of the best and biggest industry events both locally and around the globe. Happy customers regularly profile our tools on stage.

We think you might like it here.

Check out our job openings

A fun workspace that cares for you

Better Experience Bureau

The Better Experience Bureau is here to ensure that everyone in and around Optimal Workshop is having a happy and productive day, every day. They’ll also set you up with all the branded swag you need.

Health and fitness

If you like to stay active (just like us!), we provide an annual health and fitness fund to help you pursue a new activity and improve your long-term health. We also have our very own in house Juice Technician who makes us awesome fresh juices and smoothies every day.

Optimal lovin’

We’re a family at Optimal Workshop, and we help each other out whenever possible. We recognize the efforts, hard work and amazingness of others by handing out Bravo Awards. Social events are also something we love — from secret team getaways, karaoke nights, laser force, and after-work drinks.

Craft and mastery

We love to learn new things and stay up to date with trends in our industry. Each Optimalian can attend conferences or workshops related to their own craft, as well as the UX industry to keep learning on the job.

Comfy spaces to get in the zone

There are heaps of cool spaces in our office for everyone to chill out in. Throw a few darts by the beer shrine, soak up some sun on the balcony, have a meeting on the couches, or get some quiet working time on the beanbags.

Inhouse security

Our Chief of Security and Vice President of Sandwich Tasting, Bowie the Dog, is here to keep you safe and secure. However, he can easily be bribed with bellyrubs or a head scratch…

Job Openings

Data analyst

Are you curious by nature and a good storyteller? Do you love getting to the root of problems, digging through information, discovering solutions and unearthing trends?

We’re looking for an intermediate data analyst to join our fast-growing team and help shape the future of our user research tools.

How you’ll spend your day:

  • Data gathering
  • Data analysis and modeling
  • Statistical analysis
  • Performing quantitative research
  • Creating data visualizations and storytelling
  • Presenting insights to the wider team
  • Enhancing data collection
  • Designing data-driven products
  • Designing actionable metrics
  • Verifying the integrity of data used for analysis, as well as the methods used for analysis.
  • Supporting all the teams at Optimal Workshop (especially marketing, sales and customer success)

We’re looking for someone with:

  • At least three years experience
  • Excellent communication skills
  • A pioneer’s mindset and the ability to thrive within a fast-growing company
  • An inquisitive, proactive and friendly manner.

This is the very beginning of our journey with implementing a data strategy, which means you get to help shape what’s to come for the future of data and how we use it at Optimal Workshop. This position will give you the opportunity to learn and grow your skill set while having a smile on your face (not forced).

APPLY FOR THIS POSITION

Intermediate Ruby on Rails developer

Are you an intermediate to senior Ruby developer who thinks and dreams in code? Do you have a passion for making things that people use everyday and love? Do you want to work with a whole bunch of like-minded devs right in the heart of Wellington? If this sounds exactly like you, we want to hear from you.

What you’ll be doing day-to-day:

  • Full-stack web development working with Ruby on Rails 5.1, React, JS
  • Pair programming in our continuous learning environment
  • Working with a multidisciplinary team, including designers and researchers
  • Research data number crunching and visualizations
  • Performance tuning and uptime improvements
  • Enhancing our existing suite of user research tools.

We’re looking for someone with:

  • Excellent communication skills (code included)
  • Experience in Ruby On Rails preferred, but not essential
  • Experience with React and ES6 JS is a bonus
  • A happy attitude working in an agile environment (yes, you'll be pair-programming)
  • An inquisitive, proactive and friendly manner
  • A pioneer’s mindset and the ability to thrive within a fast-growing company.
APPLY FOR THIS POSITION

Digital/product designer

Are you passionate about user experience? Looking to learn and grow your skill set while helping make the world a better place? We’re looking for a hands-on digital/product designer to join our fast-growing team.

What you’ll be doing day-to-day:

  • Collaborating with designers, developers, product owners and data scientists
  • Bringing joy and playfulness into our digital experience (both internal and external)
  • Working closely with user researchers to iterate through design concepts before they are developed
  • Turning visions, strategic requirements and insights into concepts
  • Translating those concepts into recommendations that achieve simplicity
  • Striving for a highly usable and engaging end-to-end user experience
  • Producing deliverables including wireframes, user flows, transitions, detailed design and interactions to fit with our company values
  • Applying strategic thinking and demonstrating awareness of business goals
  • Socializing and implementing best practices for digital design, leveraging industry standards
  • Supporting the team at Optimal Workshop with their digital design requirements.

We’re looking for someone with:

  • Excellent communication skills
  • A pioneer’s mindset and the ability to thrive within a fast-growing company
  • An inquisitive, proactive and friendly manner
  • A happy attitude working in an agile environment
  • Familiarity with Sketch and Adobe preferred
  • Front-end coding skills are a bonus, but not essential.
APPLY FOR THIS POSITION

Product manager

Are you a product evangelist who lives for the tightrope walk of balancing customer needs, business priorities and technical possibilities? Do you believe that product management's role is to support and educate product teams, assisting them to identify opportunities and build the optimal solution at the perfect moment?

If so then we share your dream. Optimal Workshop is growing. To ensure each and every one of our SaaS products receives the attention it deserves the product management team is growing too!

What you’ll be doing day-to-day:

  • Empathising with the needs of your customers whilst identifying the common threads that tie them together
  • Keeping us, and yourself, up to date on industry trends, opportunities and shifts in the competitive environment
  • Working within a multidisciplinary team, including developers, designers, researchers and data scientists, to prioritise those needs and translate them into solutions
  • Using qualitative and quantitative data to inform decision making and report on how things are going
  • Working alongside your fellow product managers to optimise our product decisions and share common goals
  • Helping us understand, promote, support and generally get manically excited about your products and their future
  • Ditto and doubly so for our customers!

We’re looking for someone with:

  • Excellent communication and problem solving skills
  • A proven record of communicating effectively with technical disciplines
  • A pragmatic approach to prioritisation and problem solving
  • Experience with SaaS products or the user experience industry would be the cherry on the cake!
APPLY FOR THIS POSITION

Product manager - Internal products team

Do you thrive on understanding the needs of your colleagues and delivering solutions that make them better informed and more effective? Do you believe that the things we build for them deserve the same care and attention afforded to our external customers? We totally agree!

You'll be working alongside a dedicated team of talented designers, data scientists and developers to ensure Optimal Workshop has the internal intelligence and tooling it needs as we grow.

What you’ll be doing day-to-day:

  • Working with stakeholders…or as we call them 'our colleagues'… to understand and capture their needs
  • Working with a multidisciplinary team, including developers, designers and data scientists, to prioritise those needs and translate them into solutions
  • Considering those solutions in light of the wider business environment and ensuring they are easy to maintain and extend and work coherently together
  • Socialising those solutions and educating us on how to best make use of them

We’re looking for someone with:

  • Excellent communication and problem solving skills
  • A proven record of communicating effectively with technical disciplines
  • A pragmatic approach to prioritisation and problem solving
  • A genuine belief that internal customers matter!
APPLY FOR THIS POSITION

Getting hired

  1. Write us an awesome cover letter and send it along with your CV to jobs@optimalworkshop.com
  2. Include a portfolio or examples of your work
  3. Demonstrate your passion for providing a great customer experience and show us you can get it done
  4. We'll be in touch and organize to meet you (in cyber or real space)
  5. If you tick all the boxes, you'll come in and meet the rest of the team
  6. This is where we decide if we're the right fit for each other

Sign up here for job alerts