At Optimal Workshop, we love helping all the researchers and designers in our community. If you'd like to take part in doing this too, submit a chapter to our upcoming ebook on user interview best practices.
When we’re designing a website, nothing happens in a vacuum. Every facet of design affects everything else. Read on as Dave O'Brien explains where IA fits into the design process in this three part series.
With 57% of all travel reservations made online, airlines need to ensure their digital channels are delivering a great user experience. The only way to find out exactly how well they are doing this is to test it.
Whether you’re working in software development or product management, it’s important that you have a way to plan and test whatever ideas you have brewing in your mind. This is where use cases come in handy.