Fast, actionable insights for informed design
Deliver efficient, customer-focused solutions with Optimal Workshop’s multiple testing methods, superior analysis tools and easy participant recruitment.
Support your user research journey from beginning to end
Card sorting
Discover how people conceptualize, group and label information. Quickly gather actionable insights with automated analysis and comprehensive visualizations. Understand users’ mental models so you can build a content structure that’s easy to understand.
Tree testing
Evaluate the findability of your content, and identify where people get lost. Tree testing allows you to test your content structures, categories and labels before you hit the visual design phase, saving time and resources. Whether you’re building something new or improving an existing website or app, use Treejack to make it intuitive for users to navigate.
Qualitative research
Collect and tag notes and observations from user interviews and usability tests. Make sense of your qualitative research with the affinity map, or slice and dice your data to discover patterns with the theme builder. Reframer is the end-to-end qualitative research tool for capturing and analyzing data all in one place.
First-click testing
Learn how well your digital experience matches your users’ expectations. First-click testing measures the usability of your interface based on the actions people reach for first. Get quick answers that enable you to create an interface that’s easy-to-understand.
Online surveys
Capture feedback and opinions from your users with online surveys. Gather easy-to-read results in real-time; and dive deeper by building segments based on any questions in your survey. Enable your team to understand user needs and design digital experiences with empathy.
Get results in hours with in-app recruitment
Find and recruit high quality participants with instant, in-app access to our panel of over 239 million participants. For highly targeted participants use our custom recruitment service.
Analyze your results and gain insights with ease
Combine qualitative and quantitative research methods to get a clearer picture.
See responses as they come in and start identifying patterns in your data as soon as you launch your study.
Easily iterate and compare ideas as many times as you like to find a solution that best meets user needs and business goals.
Share your results with stakeholders and decision makers, and demonstrate ROI by comparing benchmarked results with your tested iterations.
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