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Recent Articles

  • How are Treejack scores calculated?
  • Video: Introduction to the OptimalSort Analysis Spreadsheet
  • Video: Creating your first OptimalSort card sorting survey
  • Video: Introduction to OptimalSort Results
  • Do you have a support phone number?
  • OptimalSort

    • How do I add cards to an OptimalSort survey?
    • Open vs Closed OptimalSort Surveys
    • How do I add categories to a Closed sort survey in OptimalSort?
    • Should I require participants to sort all cards and/or label all categories?
    • Interpreting the OptimalSort dendrograms
    • View all (6 more)
  • Treejack

    • What is the maximum number of participants that can respond to my survey?
    • How are Treejack scores calculated?
    • How do I import a Treejack tree from Excel or another spreadsheet application?
    • Treejack Webinar with Dave O'Brien - January 2011 (getting started)
    • Treejack Webinar with Dave O'Brien - January 2011 (advanced)
    • View all (1 more)
  • Account Management and Purchasing

    • Can I change my account name?
    • Can I get a manual invoice? (or) Can I pay by AMEX?
    • Do you have a support phone number?
    • What happens to my survey results when my paid account credit expires?
    • Do you have a refund policy?
    • View all
  • The Optimal Workshop Suite (Treejack, Chalkmark and OptimalSort)

    • How can I see who has completed my survey so far?
    • What are the limitations of a free Optimal Workshop account?
    • Is Optimal Workshop Section 508 (Accessibility) Compliant?
    • Are the Optimal Workshop applications available in my language?
    • How do pre-survey and post-survey questionnaires work?
    • View all (4 more)
  • Remote User Testing

    • How many participants do I need for my survey? (and how many should I invite?)
    • View all

Recent Discussions

22 Feb, 2012 12:10 AM Modifying Questionnaire Instructions
21 Feb, 2012 02:09 AM Statistics for Standarized Categories
16 Feb, 2012 10:03 PM Assigning items to intermediate levels in TreeJack
14 Feb, 2012 08:52 PM Please make OptimalSort surveys accessible on iPad.

Recent Articles

How are Treejack scores calculated?
Video: Introduction to the OptimalSort Analysis Spreadsheet
Video: Creating your first OptimalSort card sorting survey
Video: Introduction to OptimalSort Results
Do you have a support phone number?

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