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Recent Articles

  • How are Treejack scores calculated?
  • Is Optimal Workshop Section 508 (Accessibility) Compliant?
  • Is Optimal Workshop WCAG 2.0 Compliant to level AA?
  • Using the new OptimalSort instructions
  • Where is my data stored?
  • OptimalSort

    • How do I add cards to an OptimalSort survey?
    • Open vs Closed OptimalSort Surveys
    • How do I add categories to a Closed sort survey in OptimalSort?
    • Should I require participants to sort all cards and/or label all categories?
    • Interpreting the OptimalSort dendrograms
    • View all (7 more)
  • Treejack

    • What is the maximum number of participants that can respond to my survey?
    • How are Treejack scores calculated?
    • How do I import a Treejack tree from Excel or another spreadsheet application?
    • Treejack Webinar with Dave O'Brien - January 2011 (getting started)
    • Treejack Webinar with Dave O'Brien - January 2011 (advanced)
    • View all (1 more)
  • Account Management and Purchasing

    • Can I change my account name?
    • Can I get a manual invoice? (or) Can I pay by AMEX?
    • Do you have a support phone number?
    • What happens to my survey results when my paid account credit expires?
    • Do you have a refund policy?
    • View all
  • The Optimal Workshop Suite (Treejack, Chalkmark and OptimalSort)

    • How can I see who has completed my survey so far?
    • What are the limitations of a free Optimal Workshop account?
    • Is Optimal Workshop Section 508 (Accessibility) Compliant?
    • Are the Optimal Workshop applications available in my language?
    • How do pre-survey and post-survey questionnaires work?
    • View all (10 more)
  • Remote User Testing

    • How many participants do I need for my survey? (and how many should I invite?)
    • Segmenting survey participants with the survey URL
    • View all

Recent Discussions

08 May, 2013 12:05 AM Clicking Finished does not submit card sort for many of our users.
22 May, 2013 11:22 PM OptimalSort Monthly Subscription
22 May, 2013 02:49 PM Using images instead of text for closed card sort labels with OptimalSort

Recent Articles

How are Treejack scores calculated?
Is Optimal Workshop Section 508 (Accessibility) Compliant?
Is Optimal Workshop WCAG 2.0 Compliant to level AA?
Using the new OptimalSort instructions
Where is my data stored?

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