Support Staff2 Posted by William on 07 Jun, 2012 12:29 AM
What form would you expect this post-task question to take the
form of? Just a textbox?
We've also had people ask this question in the past because they
want to ask a "mark how hard you found this question on the scale"
type question. Would that be helpful to you? Or are you just
interested in asking why people ended up where they did?
And just to clarify a bit further: would you want to ask a
different question for each task, or would you be asking the same
question each time?
Yes just a textbox like the ones that you can put at the end of
the test. I think a scale question would also be helpful, but for
my team a textbox would be the most useful. We'd be asking people
what difficulties they had when completing the task and what labels
could have been better named. Unless there's a rare case where we'd
want to ask a different follow-up question for a specific task,
we'd usually just want to ask the same question for each task.