Participant ID from Survey Monkey

Jess's Avatar

Jess

06 Oct, 2010 07:19 PM

Hi,

I have a complex screener setup in Survey Monkey. Upon completion, I would like to redirect them to Chalkmark and pass the participant ID. I saw from a previous post, that you accept the ID at the end of the URL, with the format being i=xxxx at the end.

Unfortunately, Survey Monkey will only pass in the format c=xxxx at the end. Can you accept that format?

  1. 2 Posted by Evan on 06 Oct, 2010 09:43 PM

    Evan's Avatar

    Hi Jess,

    Do you have a deadline? It seems like Survey Monkey support would be a great thing, but it will require some development.

    I will have a chat to the team and see what we think. In the mean time, knowing when you plan to launch the survey would be helpful.

    Cheers,
    Evan

  2. 3 Posted by Jessica Buttimer on 07 Oct, 2010 01:49 AM

    Jessica Buttimer's Avatar

    Great! October 18 for launch.

    Sent from my HTC Eris

    ----- Reply message -----
    From: "Evan" <[email blocked]>
    Date: Wed, Oct 6, 2010 4:45 pm
    Subject: Participant ID from Survey Monkey [Questions]
    To: "Jessica Buttimer" <[email blocked]>

  3. 4 Posted by Evan on 07 Oct, 2010 01:57 AM

    Evan's Avatar

    Hi Jess,

    That sounds feasible. We will let you know when we've released the update.

    Regards,
    Evan

  4. 5 Posted by Jessica Buttimer on 14 Oct, 2010 08:05 PM

    Jessica Buttimer's Avatar

    Hi Evan,

    Any update on accepting a Survey Monkey id? If not, I will have to scramble to find a new solution soon...

    Thanks!

    Jess
    tel: 630.320.3909 |   cell: 630.508.5606
    www.UserCentric.com  |   www.UXalliance.com

    -----Original Message-----
    From: Evan [***@***]
    Sent: Wednesday, October 06, 2010 9:00 PM
    To: Jessica Buttimer
    Subject: Re: Participant ID from Survey Monkey [Questions]

  5. 6 Posted by Evan on 14 Oct, 2010 08:43 PM

    Evan's Avatar

    Hi Jess,

    We have deployed this, but I haven't had a chance to test it end-to-end with Survey Monkey. I know that it will work, provided that the integration is as you've described.

    If you have your Optimal Workshop survey set up, and your Survey Monkey survey set up, could you please run through the end-to-end process yourself once or twice and make sure that the participant identifier is carried over successfully from Survey Monkey into your Optimal Workshop results? I am fairly confident that it will work, but would hate for you to invite your participants to the survey and have their time and yours wasted. Let me know how you go.

    Depending on what tool you are using, the identifier will show up in a different place in your results. In Chalkmark, you'll find them in the participant list download (the spreadsheet on the Downloads tab), listed as 'login entry'.

    Cheers,
    Evan

  6. Evan closed this discussion on 14 Oct, 2010 08:43 PM.

  7. Evan re-opened this discussion on 14 Oct, 2010 08:43 PM

  8. 7 Posted by Jessica Buttimer on 14 Oct, 2010 08:48 PM

    Jessica Buttimer's Avatar

    Fantastic! Will try it, thank you!

    Jess
    tel: 630.320.3909 |   cell: 630.508.5606
    www.UserCentric.com  |   www.UXalliance.com

    -----Original Message-----
    From: Evan [***@***]
    Sent: Thursday, October 14, 2010 3:46 PM
    To: Jessica Buttimer
    Subject: Re: Participant ID from Survey Monkey [Questions]

  9. 8 Posted by Evan on 14 Oct, 2010 08:50 PM

    Evan's Avatar

    Cool - be sure to let us know how it goes!

  10. 9 Posted by Jess on 25 Oct, 2010 01:29 AM

    Jess's Avatar

    It's working great! Thanks so much for the quick implementation!

  11. 10 Posted by Evan on 25 Oct, 2010 09:05 PM

    Evan's Avatar

    That's excellent news. Thanks for the tip.

  12. Evan closed this discussion on 25 Oct, 2010 09:05 PM.

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