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13 Dec, 2010 02:20 PM
I recently launched a new TreeJack study and am experiencing
extremely slow response time while using the application. I’m
now receiving complaints from participants that it is taking them
hours to complete tasks. I noticed that as I was adding tasks
within the Tree Jack tool that the browser became slower and
slower. Is there a limitation as to how many tasks you can add per
study? The first study I launched had 37 tasks and we experienced
no problems. This study has 40 tasks and it’s basically
Some additional information:
- I’m using IE6 and mostly all my participants are as well. -
When I tried to get into my TreeJack study this morning in the mode
where you can make changes and add tasks, it took over 2 minutes
for the page to load and was using over 80% of my CPU. I later
closed down the browser and tried again and could no longer access
it at all- I just had a blank browser window. - When I try
accessing it with Chrome and FireFox browswers, it works but is
extremely slow with every click of the mouse. - I created a new
TreeJack draft and am running into the same thing issue again with
slow response. I’ve also tried reducing the number of tasks
and this has not helped at all.
Evan closed this discussion
on 13 Dec, 2010 10:55 PM.
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