Problems

Having some issues? Something not quite working right? Post your problems here and we'll try and get to them as soon as possible.

Title State Replies Latest Post

Treejack Problem - Can't Edit Tasks

open 6 17 May, 2012 12:44 AM by Ross

Logging into OptimalSort seems unresponsive this morning?

open 3 10 May, 2012 03:32 AM by Pamela

TreeJack bug with inputting IA

resolved 1 26 Apr, 2012 09:38 PM by William

Support AMEX!

open 1 22 Apr, 2012 10:53 PM by Ross

Filter reset

resolved 1 19 Apr, 2012 01:35 AM by William

image

resolved 0 10 Apr, 2012 02:37 PM by Kathy Grubar

Optimalsort analysis spreadsheet

resolved 1 03 Apr, 2012 10:05 PM by William

Optimalsort analysis macros do not work in 64 bit version of excel

resolved 1 02 Apr, 2012 12:09 AM by William

System down

resolved 2 30 Mar, 2012 01:32 PM by jorge

Two translation mistakes (spanish)

resolved 3 26 Mar, 2012 12:48 AM by Ross

OptimalSort: is there a way to skip the first screen?

resolved 1 07 Mar, 2012 10:58 PM by William

Demo

open 1 05 Mar, 2012 08:54 PM by Ross

Site is having serious issues

resolved 6 31 Jan, 2012 09:30 PM by Ross

Can't sort Chalkmark results

resolved 1 19 Jan, 2012 11:23 PM by William

Best Practices for creating standardized categories in card sorts results

open 6 09 Jan, 2012 12:14 AM by William

30 Days product use question

resolved 1 16 Nov, 2011 08:42 PM by Ross

OptimalSOrt

resolved 1 10 Nov, 2011 11:20 PM by Ross

Session errors(?) with multiple tabs

resolved 1 06 Nov, 2011 09:00 PM by William

P&O cruise survey

resolved 2 03 Nov, 2011 10:18 AM by William

Forgot Password

resolved 2 27 Sep, 2011 12:19 AM by Ross

Can You Limit the Number of Cards in a Category?

resolved 1 20 Sep, 2011 10:11 PM by Ross

Your survey

resolved 1 18 Sep, 2011 10:59 PM by Ross

Optimal Sort Workshop down

resolved 5 12 Aug, 2011 12:01 AM by Ross

User Profiles & Reporting

resolved 0 27 Jun, 2011 12:27 PM by Anthony Arrington

Cant sign up

resolved 2 09 Jun, 2011 06:31 AM by Erik Hallgren

Sign up for free trial

resolved 1 06 Jun, 2011 10:51 PM by Ross

There are no cards defined for this survey error

resolved 13 06 Jun, 2011 10:11 PM by Ross

Image upload problem in Chalkmark?

resolved 1 23 May, 2011 09:48 PM by Ross

My Treeview isn't updating

resolved 3 22 May, 2011 09:50 PM by William

Log in

resolved 2 20 May, 2011 01:18 AM by Ross

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