The sections features content on creating and running effective first-click tests using Chalkmark. Read research stories, case studies, and see how others have used card sorting to solve real problems and get priceless insights into the minds of users and teams.

  • Does the first click really matter? Treejack says yes
  • A paper published in 2009 established a positive link between first clicks and task success in scenario-based user tests. We've followed this study up by analyzing data from millions of tree tests. Here's what we found.
  • A trusty steed
  • A reflection on Optimal Workshop's reliability challenges.